1. Information We Collect

We collect both personal and non-personal information when you interact with our website or services. The types of information we may collect include:

Personal Information

• Contact Information: Name, email address, phone number, mailing address.
• Enrollment Information: Details you provide when inquiring about enrollment, joining our waitlist, or booking a tour.
• Payment Information: If applicable, payment details (e.g., billing information for tuition or fees) are processed securely by third-party payment providers.

Non-Personal Information

• Technical Data: This includes IP addresses, browser type, operating system, device type, and other similar information collected automatically when you visit our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies (such as web beacons and pixel tags) to enhance user experience and track website usage.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide Services: To respond to inquiries, process enrollment requests, provide information about our programs, and facilitate communication with potential and current clients.
• To Improve Our Website: To analyze usage patterns, enhance functionality, and improve your experience on the Site.
• For Marketing and Communication: To send updates, newsletters, promotions, or other information you’ve requested. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
• To Comply with Legal Obligations: We may need to use or disclose your information to comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These steps include administrative, technical, and physical safeguards, such as encryption and secure servers. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your personal information with trusted third-party service providers who help us operate our business (e.g., payment processors, email marketing platforms). These third parties are contractually obligated to protect your information and use it only for the purposes for which it was provided.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of WonderWise, our users, or others.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze web traffic, remember user preferences, and improve website performance. You can control the use of cookies through your browser settings.

For more information on how we use cookies, please refer to our Cookie Policy.

6. Your Rights and Choices

As a user of our website, you have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Opt-Out: You can opt out of receiving marketing emails from us by using the unsubscribe link included in our communications or by contacting us directly.
• Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations that may require us to retain certain data.

7. Third-Party Links

Our website may contain links to third-party websites, services, or content. This Privacy Policy does not apply to these third-party sites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

WonderWise does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe that we may have collected personal information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please get in touch with us at:

WonderWise Early Learning & Care Centre
Email: info@wonderwisekids.ca
Phone: 403.452.4840
Mailing Address: 39 Canada Olympic Common SW, Calgary, Alberta, T3H 6K4, Canada